Privacy Policy

Effective Date: October 6, 2021
Last Updated: October 6, 2025
Company Name: TRYENO Software
Address: Sarnath, Varanasi, Uttar Pradesh 221007, India

1. Introduction

TRYENO Software (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”), website, and related services (collectively, the “Services”).

By using our Services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

A. Information You Provide

• Name, email address, phone number, or other contact details

• Account registration data or profile details

• Payment or billing information (if applicable)

• Support requests, feedback, or communications

B. Automatically Collected Information

When you use our App or website, we may automatically collect:

• Device and hardware information (model, OS version, unique identifiers)

• App usage data and crash logs

• IP address, browser type, and language settings

• Location information (if permission is granted)

C. Third-Party Information

We may receive information from:

• Social-login or authentication providers (Google, Apple, etc.)

• Analytics tools or advertising partners

• App store platforms (Google Play, Apple App Store)

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our Services

• Personalize your experience

• Process transactions and send related information

• Send important updates or notifications

• Respond to customer support inquiries

• Detect, prevent, and address technical or security issues

• Comply with legal obligations

We do not sell your personal information to any third party.

4. Data Sharing and Disclosure

We may share your information only in the following situations:

• Service Providers: With trusted vendors who help us operate our Services (e.g., hosting, analytics, payment processing) under strict confidentiality agreements.

• Legal Requirements: To comply with applicable laws, regulations, or valid legal processes.

• Business Transfers: If we merge, sell, or transfer assets, your data may be part of that transaction.

• With Your Consent: We may share information if you explicitly agree to it.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.
You may request deletion of your data at any time (see Section 9).

6. Cookies and Tracking Technologies

Our App and website may use cookies, device identifiers, or similar technologies to:

• Remember your preferences

• Analyze usage patterns

• Improve performance and security

You can manage cookie settings in your browser or device settings.

For analytics, we may use tools such as Google Analytics for Firebase or Apple App Analytics in accordance with their respective privacy policies.

7. Data Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, alteration, or destruction.
However, no method of transmission or storage over the Internet is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our Services are not directed to children under 13 (or under 16 in certain jurisdictions).
We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such information, we will delete it promptly.

9. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access and request a copy of your personal data

• Request correction or deletion of your data

• Withdraw consent for processing

• Object to or restrict processing of your data

To exercise these rights, please contact us at the email given at the bottom of this page.
We will respond in accordance with applicable law (including the Digital Personal Data Protection Act, 2023).

Data Deletion

You may request deletion of your personal data or account at any time by contacting us at dnm.dpm@gmail.com or by using the delete-account option available in the App (if provided).
Once your request is received or your account is deleted, all associated personal information will be permanently erased from our active systems within 30 days, and from our backup systems within 90 days, unless retention is required by law.
After deletion, your data cannot be recovered.

10. International Data Transfers

If you are located outside India, your information may be transferred to and processed in India or other jurisdictions.
We ensure that such transfers are made in compliance with applicable data protection laws and appropriate safeguards.

11. Third-Party Links and Services

Our Services may contain links to third-party websites or integrate with external platforms (e.g., Google Maps, YouTube, Facebook).
We are not responsible for their privacy practices. Please review their privacy policies before sharing information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in law, technology, or our practices.
We will notify you of material changes via the App, website, or email. The “Effective Date” above will always indicate the latest version.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

TRYENO Software
📧 Email: dnm.dpm@gmail.com
🏢 Address: Sarnath, Varanasi, Uttar Pradesh 221007, India