Terms of Service
Updated Date: October 6, 2025
Company Name: TRYENO
Contact Email: dnm.dpm@gmail.com
Address: Sarnath, Varanasi, Uttar Pradesh 221007, India
1. Introduction
This Terms of Service (“Agreement”, “Terms”) governs your use of TRYENO’s mobile applications, websites, and any related services, including software development, consulting, and custom projects (“Services”).
By using our Services, downloading our app, or entering into any Statement of Work (“SOW”) or service engagement with TRYENO, you (“Customer”, “Client”, or “User”) agree to be bound by these Terms.
If you do not agree to these Terms, please discontinue use of the Services immediately.
2. Scope of Services
TRYENO provides software development, consulting, and technology solutions as outlined in individual Statements of Work (SOWs) or project agreements.
All deliverables, milestones, and fees will be specified in the respective SOW executed between TRYENO and the Customer.
3. Payments and Fees
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Payment shall be made within 15 days of receiving an invoice, unless otherwise agreed in writing.
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Delayed payments beyond 5 days of the due date shall attract 1.5% monthly interest or the maximum rate permitted by law.
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In case of non-payment, TRYENO may suspend Services or withhold Deliverables until dues are cleared.
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TRYENO retains ownership of Deliverables until full payment is received.
4. Approval and Acceptance
Customers shall have seven (7) days from delivery (“Acceptance Period”) to test and approve Deliverables in line with the Acceptance Criteria stated in the SOW.
If no issues are reported during this period, Deliverables are deemed accepted.
5. Confidentiality
Both parties agree to maintain the confidentiality of all proprietary, business, and technical information (“Confidential Information”) shared under this Agreement.
Confidential Information excludes information that:
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Is or becomes public through no fault of the receiving party;
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Is lawfully obtained from a third party;
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Is independently developed without reference to the other party’s Confidential Information;
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Must be disclosed under law or court order (with prior notice where possible).
Each party agrees not to use Confidential Information except for fulfilling obligations under this Agreement.
6. Intellectual Property Rights
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The Customer shall own all rights, title, and interest in Deliverables after full payment is made.
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TRYENO retains ownership of its pre-existing intellectual property (“Pre-Existing IP”) and reusable tools, frameworks, or libraries used in the project.
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TRYENO grants the Customer a perpetual, non-exclusive, worldwide, royalty-free license to use any Pre-Existing IP necessary for operating the Deliverables.
7. Warranties and Disclaimers
Except as expressly stated, TRYENO provides all Services and Deliverables “as is” and disclaims all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
No advice or information, oral or written, obtained by the Customer shall create any warranty not expressly stated herein.
8. Limitation of Liability
To the fullest extent permitted by law:
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TRYENO’s total liability for any claim under this Agreement shall not exceed the total fees paid by the Customer for the specific SOW giving rise to the claim.
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In no event shall either party be liable for indirect, incidental, consequential, or punitive damages, including loss of revenue, profits, or data, even if advised of the possibility of such damages.
9. Termination
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Either party may terminate this Agreement with 60 days’ written notice.
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Either party may terminate immediately upon a material breach that remains uncured for 30 days after written notice.
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Upon termination, TRYENO shall be compensated on a pro-rata basis for Services performed up to the date of termination.
10. Non-Solicitation
During the Agreement term and for one (1) year thereafter, neither party shall directly or indirectly hire or solicit employees, contractors, or consultants of the other party without prior written consent.
11. Force Majeure
Neither party shall be liable for delays or failure to perform due to events beyond reasonable control, including acts of God, war, natural disasters, strikes, internet failures, or government restrictions.
This does not relieve either party of payment obligations for Services already rendered.
12. Subcontracting
TRYENO may subcontract or delegate parts of the Services to its affiliates or qualified third parties, provided that TRYENO remains responsible for performance.
13. Governing Law and Dispute Resolution
This Agreement shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.
Any disputes arising under or related to this Agreement shall be resolved through binding arbitration in Varanasi, Uttar Pradesh, in accordance with the Arbitration and Conciliation Act, 1996.
The arbitration shall be conducted in English, and the decision of the arbitrator shall be final and binding on both parties.
(If serving international clients, TRYENO may optionally apply ICC arbitration or adapt the venue based on region.)
14. Independent Contractor Relationship
TRYENO operates as an independent contractor. Nothing in this Agreement creates an employer-employee, partnership, or joint-venture relationship.
15. Entire Agreement
This Agreement, together with any referenced SOWs or project documents, constitutes the entire agreement between TRYENO and the Customer.
It supersedes any prior oral or written agreements or proposals.
Any amendment or modification must be made in writing and signed by both parties.
16. Contact Information
For questions about these Terms or our services, contact:
TRYENO
📧 Email: dnm.dpm@gmail.com
🏢 Address: Sarnath, Varanasi, Uttar Pradesh 221007, India
